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Overview of Hospice Software In the hospice care environment, there are new software designs that have been developed, some customized, but basically intended to provide a fast, easy and accurate system of assisting clinicians, back office teams, billing and executives, a software solution that helps streamline every task in a hospice institution. Due to the sensitive care provided to patients, who are confined in a hospice care institution, it is essential that an efficient system of management, from administrative planning and overseeing down to the patient’s palliative care be well-administered, and this is why many recognized hospice care institutions are now benefiting from the comprehensive features developed by most hospice software solutions. Most hospice software development designs are comprehensive documentation in the following aspects: documentation and up-to-date reporting from initial assessment of patient up to the bereavement stage by integrating a built-in checks and balance tool that prevents errors, that prompts the staff to enter the required information and, at the same time, the software system blocks submission of incomplete and inaccurate documents; clinical documentations of goals and interventions become simple and fast with minimal navigation; documentation of patient status by automatically linking the patient’s demographics, charts and date to back-office functions; billing data and administrative notes are automatically accumulated and translated into performance related reports.
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Other salient features of the hospice software are in the following applications: with the personalized dashboards, administrators are able to get a snapshot of the hospice and receive notifications on tasks, certifications, overdue forms, and etc.; there are no expensive servers to buy and maintain and information can be accessed anywhere with the Internet; patient forms include intervention tracking with a built-in compliance indicators; personal online setup training; information are saved and pre-populate them into other forms, reducing the input of redundant information; medicare tracking and billing compliance; data management which covers medication administration, calendar sharing and scheduling, training tracker, document center, task assignment and tracking, reminder tools.
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With a customized drop down, the hospice staff can make use of common care planning items based on the patient’s current situation, which ensures a more personalized and specific goal plans to the patient, as well as the patient’s family needs. Real-time updates on the patient’s critical situation, which are important reports for the patient’s family and the assigned doctors, includes the following update reporting: on-calls, pain event, medication change, and via a messaging tool team members in the hospice can send messages to anyone else on the patient’s clinical team, as well as receive messages by email or text message following HIPAA regulations on the patient’s health record. With a software design that can access to a hospice patient graphs that are automatically generated from previous assignments, clinical team assigned on a hospice patient will find it convenient and accessible to spot-check on the patient’s records.